A next-gen appointment layer for any business that runs on slots and waiting lines. REALAIT books visits, issues queue tokens, and auto-collects visitor details by phone, kiosk, or counter — in Tamil, Hindi and English.
3 people ahead · ~12 min
🎙️ "Tomorrow afternoon with Dr. Sharma, please."
One system for many departments — generic enough for any appointment-driven workflow
Self-serve booking and queue tokens keep counters moving — even on peak days.
AI captures name, phone, purpose, and preferences in structured fields — every time.
Customers speak naturally in Tamil, Hindi or English — no training manual required.
Phone AI accepts appointments after hours; kiosks handle walk-ins during the day.
Doctors, counters, services, or rooms — configure unlimited appointment types and durations.
Issue digital or printed tokens, show position and ETA, and notify when it’s their turn.
Voice or touch flows gather patient, customer, or visitor data into your CRM or HIS.
Outbound Voice AI confirms tomorrow’s visit, reduces no-shows, and reschedules on request.
Same REALAIT brain on inbound calls, outbound reminders, and in-store Kiosk AI counters.
Consent, data retention, and escalation rules stay under your control — AI stays on-script.
Generic appointment flows you can tailor per department, branch, or service line
OPD slots, lab tests, vaccination drives — queue by department with patient details captured upfront.
Stylist-based booking, walk-in tokens, and service duration — no more paper chits at the reception.
Token display, purpose codes, and document checklists — citizens know what to bring before they wait.
Vehicle number, service type, and pickup time — booked by phone or at the service bay kiosk.
Parent meetings, admissions counselling, and exam help desks — slot-based, queue-managed, detail-rich.
Jewellery trials, bespoke fittings, or VIP shopping hours — book ahead, check in on arrival.
Define services, slots, queue rules, and the fields you need — name, phone, ID, reason, or custom.
Enable phone booking, reminders, kiosk check-in, or staff dashboard — mix what fits your location.
Go live with REALAIT support from Chennai. Analytics on wait times, no-shows, and peak hours.
Tell us about your appointment types — we’ll show a tailored Voice AI + queue demo.